I've been tasked with the pain staking job of documenting JAMF, how each policy works, what are it's dependancies like Smart Groups, EAs, Packages etc.
I'm intrigued how others have done it and whether anyone would be willing to share a template perhaps?
Obviously we use Code commit which is fine for techies but I need to cater for non techies too.
Like @jstillio, my team transitioned to Office 365 OneNote for almost all our team documentation. We created an Office 365 Group for the IT Team, and it automatically provisioned a OneNote group notebook. Then, every member of the team has access to this notebook from the OneNote desktop app, the web, the MS Teams collaboration app, and mobile OneNote app.
We create sections for each major topic. For example, we have sections on JamfPro, Office 365 Management, RHEL/CentOS, MacOS, VPN, etc. Under each section, we have pages that cover a specific sub-topic. Some of them are full-on step-by-step instructions, and some are just helpful commands and explanations.
OneNote has enabled us to have nicely formatted documentation with graphics, external reference URLs, and we can even drop in PDFs. It's been very handy when you're in the server room, and need to look up something quick from the smartphone.
Thank you Everyone for the tremendous response to my offer. I am more than thrilled to share what I have assembled. It was suggested I put together a session for JNUC 2020 on HOW I did the documentation I have. I am attempting to make that a reality. There were many different steps I performed and maybe documenting the documentation is a good next step.
@mconners Looks like I'm even later to the game. I would like to be able to document what has been done on our Jamf server so I can remember how and why things were done. I would also like to see your documentation for ideas and how others have documented their Jamf configurations, policies, profiles, etc. I will send you an email. Thank you very much.
Funny enough I post here often enough its as though I'm documenting my issues. Half the time I have a problem I'll do a search here and find that I solved my own problem in years past and luckily I posted my solution here. Lol.
Princeton Public Schools