How to clear notifications in selfservice app

Rehmann
New Contributor

I have a problem in the selfservice-app. 
I cant delete the notifications of failed installations. Note as read doesnt do anything, too. 

https://ibb.co/ChknWR1

1 ACCEPTED SOLUTION

noahblair0
New Contributor

I was having the same issue...

Delete or rename ~/Library/Application Support/com.jamfsoftware.selfservice.mac/

Log out and log back in.

Phantom notifications gone!

View solution in original post

9 REPLIES 9

asoderman
New Contributor III

We are experiencing this issue as well.

jamiesmithJAX
New Contributor III

I am seeing this as well

pynenbergn
New Contributor

Same here. I assumed it was a product defect.

asoderman
New Contributor III

My guess is they will roll a patch into the new Self Service announced today at JNUC.

LuizOliver
New Contributor

Same here.

os-tech_r828
New Contributor III

Yes, I'm also hoping for this to get solved. I also have seen instances where it would say in Self Service that an app failed to install, but in reality the app successfully installed! Not a big deal for me personally but I just don't want our users to be confused!

Jaykrishna1
Contributor II

I am also seeing this.

noahblair0
New Contributor

I was having the same issue...

Delete or rename ~/Library/Application Support/com.jamfsoftware.selfservice.mac/

Log out and log back in.

Phantom notifications gone!

Rehmann
New Contributor

Thanks a lot !

I wrote a little skript for a policy, so people can fix this problem by themselves. 

 

sudo pkill -f "YourStoreName"
sudo rm -R ~/Library/Application\ Support/com.jamfsoftware.selfservice.mac/