How to stop a remote wipe command once it is sent

timotheeld
New Contributor

User has lost device then found it but we sent remot wipe, it hasn't kicked in yet. how to be sure it will not take effect. thanks

1 ACCEPTED SOLUTION

mm2270
Legendary Contributor III

Can't you cancel it from the device record in Inventory under the Management (tab) > Management Commands? It should be listed under a Pending Commands section with a Cancel button for it.

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2 REPLIES 2

mm2270
Legendary Contributor III

Can't you cancel it from the device record in Inventory under the Management (tab) > Management Commands? It should be listed under a Pending Commands section with a Cancel button for it.

timotheeld
New Contributor

thanks, will se this asap. appreciate the help.