would like to share this short guide to help other users out using gmail as official server to send email.
it works in both cases with @gmail.com domain and google managed one @my_domain.tld
Server and Port: smtp.gmail.com : 587 Encryption: TLSv1.2 Connection timeout: 30 sec Sender Display name: JAMF Software Server Sender email address: ______@XXXX //your domain, gmail o gmail-managed Username: _______@XXXX //your domain, gmail o gmail-managed
check AUTHENTICATED CONNECTION.
use same email and password we used for the SMTP account.
Less secure app option should be turned at ACCOUNT LEVEL, not at organization one. as a console admnistrator I wasted hours debugging this issue and realized just now that the option must be on at account level, not at organization one.
hope this will help!
We followed the HCSOnline guide without issue. Just noticed it broke last week. No changes to the service account being used. Going to try deleting and re-creating the app password to see if that resolves it. Curious if anyone can speculate why this may have happened.