HP Drivers keep showing up in Software Update

bpavlov
Honored Contributor

I could have sworn I saw a thread on this not too long ago but I can't find it. The problem is that computers that have HP drivers (the ones from Apple) installed on them continue to have Software Update show pending HP Drivers waiting for install. And this never goes away which is bizarre. You can literally install via Software Update, and the update will still be there on a refresh of Software Update. Has anyone seen this before and if so have you resolved this?

3 REPLIES 3

mscottblake
Valued Contributor

My first guess would be that the installation of the update is failing. Have you checked the logs for any weird output?

bpavlov
Honored Contributor

@mscottblake Well you are right that the package is not installing. However, what's weird is that it keeps showing up even though it doesn't require the update.

From the install.log, when I run softwareupdate -ia or softwareupdate -l:

Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/WebServer.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/WebServicesAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/WirelessDirectPrintAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_CHorse does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HP Utility.app/Contents/Applications/HP Event Status.app/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HP Utility.app/Contents/Applications/LegacyScanEventHandler.app/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HP Utility.app/Contents/Frameworks/HPEventStore.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HP Utility.app/Contents/Frameworks/HSDCommonLib.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HP Utility.app/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Alerts.app/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Alerts.app/Contents/PlugIns/AlertMessagePlugin.AlertHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Alerts.app/Contents/PlugIns/Device Alerts.plugin/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Alerts.app/Contents/PlugIns/HPACfEventPlugin.AlertHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Alerts.app/Contents/PlugIns/HPOutOfPaperEventPlugin.AlertHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Alerts.app/Contents/PlugIns/HPSuppliesStatusEventPlugin.AlertHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Email Alerts.app/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HP Utility.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/Resources/HP Fax Archive.app/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/AlertsManagementAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/AutoWirelessConnect.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/CalibrateDisplay.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/DMF.discovery/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/DMF.transport/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/DesignjetAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/DeviceDiscoveryAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/PrintQueueSetupAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ProxySettings.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ScanjetConfiguration.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ScanjetEnergy.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ScanjetInfo.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ScanjetMaintenance.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/StoredJobs.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/SummaryAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/Universal.monitor/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/WebRegistrationAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/WebServer.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/WebServicesAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/WirelessDirectPrintAssistant.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_CHorse does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/PlugIns/AlertMessagePlugin.EventHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/PlugIns/HPACfEventPlugin.EventHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/PlugIns/HPOutOfPaperEventPlugin.EventHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Utilities/HPPU Plugins/Message Center.task/Contents/PlugIns/HPSuppliesStatusEventPlugin.EventHandler/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_CHorsePDM does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/AdminDisabledFeatures.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/AutoOff.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/AutomaticPenAlignment.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/CleanBackPageSmear.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ColorCleaning.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ConfigurationPage.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ConsumableLevel.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/FirmwareUpdate.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/HPePrinterCenter.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/IPSettings.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/Marketsplash.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/PaperHandling.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/PenAlignment.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/QualityDiagnostics.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/RegionUnlock.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/SecureUpgrade.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/SupplyInfo.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/TestPage.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_CHorsePIL1 does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ArbitraryCommand.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ColorUsage.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/Duplex.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/EconomodeToner.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/EmailAlerts.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/FileUpload.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/OutputDevices.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ProtectDirectPorts.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/Resolution.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ResourcesLocking.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/RestrictColor.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/SuppliesManagement.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/SuppliesManagementCLT2.0.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/TraysConfiguration.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/UploadFonts.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/UserRolesManagement.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_CHorsePL does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/BasicFaxSettings.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/FaxArchive.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/FaxBlocking.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/FaxForwarding.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/FaxLogs.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/FaxSpeedDials.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/LegacyScanShortcutsManager.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ScanShortcutsManager.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ScanToEmail.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/ScanToNetworkFolder.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Utilities/HPPU Plugins/eFax.task/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_CHorsePSF does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPSmartPrint.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_Chuckwalla does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/cups/filters/commandtohp.filter/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/cups/filters/commandtohp.filter/Contents/PlugIns/reportlevels.plugin/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/cups/filters/commandtohp.filter/Contents/PlugIns/reporttrays.plugin/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_Cmd2HP does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/ClientUI.framework/Versions/4.0/PlugIns/ClientUI.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/ClientUI.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Configure.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Core.framework/Versions/4.0/PlugIns/NSXMLParser.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Core.framework/Versions/4.0/PlugIns/bluetooth.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Core.framework/Versions/4.0/PlugIns/libXmlParser.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Core.framework/Versions/4.0/PlugIns/network.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Core.framework/Versions/4.0/PlugIns/usb.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Core.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/DataStore.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/DeviceID.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Fax.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/HDT.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/HTTP.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/PML.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Scan.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/CDPrintingStatus.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/CoversStatus.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/DeviceAlerts.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/DeviceStatus.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/DeviceTrays.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/EstimatedPagesStatus.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/JobsStatus.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/SpecialtyPrintingStatus.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/PlugIns/SuppliesStatus.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/Status.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Frameworks/XMLServices.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Runtime/HPIOPrinterClassDriver.plugin/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/4.0/Runtime/hpdot4d.app/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_DMF4 does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Frameworks/DCCommunicationServices.framework/Versions/A/Resources/DCCSDMFLoader.bundle/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Frameworks/DCCommunicationServices.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Frameworks/DCCore.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Frameworks/DCJobSettings.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Frameworks/DCPPDGeneration.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Frameworks/DCPPDUpdating.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Frameworks/DCXMLRepository.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Frameworks/HPDriverCore.framework/Versions/A/Resources/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_DriverCore does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Fax/fax.backend/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/Fax/rastertofax.filter/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/PDEs/FaxPDE.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printing drivers update available for HP_FaxK2. (return value 6)
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/filter/hpPreProcessing.filter/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_Pdf2Pdf2 does not require an update.
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Connected printer: MANUFACTURER:HP;MODEL:HP LaserJet 1320 series
Dec 11 13:52:21 last message repeated 1 time ---
Dec 11 13:52:21 2 softwareupdated[257]: JS: Adding /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/Info.plist to rejected list
Dec 11 13:52:21 2 softwareupdated[257]: JS: Skipping search for /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/SmartPrintPostScript.plugin/Contents/Info.plist
Dec 11 13:52:21 2 softwareupdated[257]: JS: Printer HP_PSS does not require an update.
Dec 11 13:52:22 2 softwareupdated[257]: SoftwareUpdate: elapsed scan time = 7.6
Dec 11 13:52:22 2 softwareupdated[257]: Scan (f=1, d=0) found 1 updates: 031-1003 (plus 5 predicate-only)
Dec 11 13:52:22 2 softwareupdated[257]: Ramped updates marked
Dec 11 13:52:22 2 softwareupdated[257]: Removing client SUUpdateServiceClient pid=59340, uid=0, installAuth=NO rights=(), transactions=0 (/usr/sbin/softwareupdate)

It's like the update is cached locally on the computer and doesn't want to let go of it. Any ideas how to get it to realize that it doesn't need that update?

bpavlov
Honored Contributor

So it appears that this may have been due to a config profile that was pointing to a bad SUS URL (or nonexistent URL). Well there's one more thing I'm no longer managing with a config profile. I've seen other weird issues with it as well when using it to point an internal SUS. I'm just going to rely on a script and policies to update computers based on their location and office. Much more reliable at this point.