We are not pushing 10.13 and are still on 10.12 (going to skip to 10.14 in the summer) but we are finding that the current iMovie is not pushing via vpp to our machines. Is there a way to keep the old version pushing in our app repository since the new one gives minimum system requirement errors?
Wondering if anyone is seeing something similar.
Princeton Public Schools
I know this is an old thread sorry but i have come up against the same issue for quite a while. It has been becoming more and more of an issue as the devices got older. But recently I finally managed to speak to someone from JAMF who was able to provide a work around! Apparently there is a compatibility check that JAMF does which was stopping the apps from installing the older compatible version of the app. As soon as i made the database change the apps started to install on the older devices! However a side effect of doing this is that any apps which are totally incompatible will also try to install and can get stuck in a loop and constantly fail. The solution to this is to just un-scope or exclude the apps from installing on the incompatible devices.
If you wanted to have a go, here are the instructions provided by JAMF support
a) Take a full snapshot (if this Windows Service is a virtual machine)
b) Take a database backup of the Jamf Pro server
c) Log into the MySQL command line from the Jamf Pro Windows Server. For example:
"C:Program FilesMySQLMySQL Server 5.7inmysql.exe" -u jamfsoftware -p
d) Once logged into the MySQL command line, run the following command:
e) Run the following command:
select * from jss_custom_settingsG;
f) Ensure query line does not contain 'disableAppCompatibilityCheckvalue'; then proceed to step g)
g) Stop the Apache Tomcat service. Make sure Jamf Pro is offline before proceeding to next step
h) Run the following command in MySQL command line:
value) VALUES ('com.jamfsoftware.jss.disableAppCompatibilityCheck','1');
Ensure the output result was successful
i) Start the Apache Tomcat service.
Wait until JAMF pushes the apps or you can cancel all management commands and update inventory on all devices to force the push of the missing apps
Hope that helps! 🙂
Also I just found that you can turn off automatic updates for said app ( I tested with Garageband using 10.3.5 instead of 10.4.1) and then change the version number to the desired number and it just pushes that version. EDIT: actually this isn't working consistently but creating a 2nd App with a slightly different name (IE instead of GarageBand, GarageBand 10.3.5) and tell it to install in self service, then you can have one for self service and the first one for the newer version.Gabe Shackney
Princeton Public Schools