Installed App not showing up in listed inventory

lizmowens
New Contributor III

So any app, regardless of where it is from, should show up in the Applications section of the Inventory report, right? I have students who were streaming music via Spotify. I could see the program icon in their docks when I pulled them up via ARD. But when I go into the JSS and look up their devices, Spotify does not show up in the list.

Any reason why that is happening?

BTW, I did just add Spotify to the restricted software section and I'm watching it disappear from those students' docks...curiouser and curiouser...

TIA for any insight.

2 REPLIES 2

krispayne
Contributor

Check in ~/Applications

I believe the JSS does not look there by default. It's a common place for non-admin users to install apps.

0c08be63afd64feba4ff30c8eddaa9da

lizmowens
New Contributor III

@krispayne , thank you! I'll add that path and see if that does the trick.