Installing Adobe Acrobat Reader 11.0.9

htse
Contributor III

Has anybody managed to install the current version of Adobe Acrobat Reader to successfully install through a policy? We've had it working in previous point releases of 11. We've downloaded it the enterprise installer from Adobe, and it installs fine interactively, and through installer in terminal. But when it's uploaded to the JSS and pushed through a policy or via Casper Remote, it fails.

From what I can tell from /var/log/install.log it errors out on the preinstall script.

Nov 27 13:36:02 Casper-Test-System.local installd[3974]: ./preinstall: [1201]:: url for temp-file: /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForLangPack.pdf[1202]:1: Removing item at path {/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/TempFileForLangPack.pdf}AcroPatchInstall:ERROR: Could not find a valid application to patch. Installation failure.
Nov 27 13:36:02 Casper-Test-System.local installd[3974]: ./preinstall: ERROR: Preinstall exited with error code 106.
1 REPLY 1

martin
Contributor III
Contributor III

Ran into this issue this week. There are solutions but it's not great. Have a look at this thread: https://forums.adobe.com/thread/1577001