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Question

Installing More Adobe CS3 Items

  • March 25, 2009
  • 3 replies
  • 6 views
A
  • Anonymous

We have a CS3 Master Suite site license and normally only install parts of
that license (like Design Premium items). There are instances when I need
to go back and either add the rest of the Master Suite, or install just one
or two apps (like Dreamweaver in this case). If I first install Design
Premium and then go back and try to lay the entire Master Suite over it, I
get the lovely Exit Code 7 error, which we all know points to a piece of the
Adobe package remaining.

So, I followed the instructions at the following Adobe KB article to remove
all of CS3 and then tried re-installing Master Suite. Same error message:

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb400607

Any one have any idea why I would still be getting Exit Code 7 if all of the
CS3 suite was removed?

Steve Wood
Director of IT
swood at integerdallas.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    3 replies

    talkingmoose
    Forum|alt.badge.img+36
    • talkingmoose
    • Community Manager
    • March 25, 2009

    Date: Wed, 25 Mar 2009 14:21:53 -0500
    To: <casper at list.jamfsoftware.com>
    Subject: [Casper] Installing More Adobe CS3 Items

    Hi Steve!

    Look for Adobe remnants in the /Library folder.

    When I saw this message I believe I removed: /Library/Application Support/Adobe (the whole folder) /Library/Internet Plug-Ins/Flash Player.plugin /Library/Internet Plug-Ins/flashplayer.xpt /Library/Preferences/com.adobe.*

    You might also consider: /Library/Application Support/Macromedia

    That may be overkill, however.

    Hope this helps!

    --

    bill

    William M. Smith, Technical Analyst
    MCS IT
    Merrill Communications, LLC
    (651) 632-1492

    A
    • Anonymous
    • March 25, 2009

    Yeah, I made sure all of that was gone, including the Macromedia folder. I
    even did a restart of the machine to rule that out. Still the same, Exit
    Code 7.

    I found a post over on Adobe's site:

    http://www.adobeforums.com/webx/.59b6edea

    This refers to Windows, but I'm sure the flag would work for Macintosh as
    well. However, I don't think I can 'trip' that flag since Casper is
    controlling the install.

    Steve Wood
    Director of IT
    swood at integerdallas.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    talkingmoose
    Forum|alt.badge.img+36
    • talkingmoose
    • Community Manager
    • March 25, 2009

    I checked the CS4 enterprise manual deployment user guide
    <http://www.adobe.com/aboutadobe/openoptions/pdfs/manualenterprisedeployment
    _cs4_help.pdf > and it only shows that switch for Windows, not Mac. You'd
    probably be banging your head against the wall trying to get that switch to
    work. I bet you're probably banging your head against the wall anyway. :-Z

    --

    bill

    William M. Smith, Technical Analyst
    MCS IT
    Merrill Communications, LLC
    (651) 632-1492

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