installs of office products taking over an hour.
this happens in office locations and at home, wired via LAN and over WiFi.
Our office apps are packaged as individual pkgs, the installs do complete, but are taking excessive amounts of time all of a sudden. previously these would complete in a matter of minutes.
Jamf Pro instance is 10.47.
I can not see an obvious reason for this, anyone have any input or had the same issue?
I have placed some examples below but not sure why suddenly these are taking so long to complete?
|Microsoft Word||17 minutes ago||1h 26m 18s||Completed|
|Microsoft Outlook||36 minutes ago||1h 07m 49s||Completed (2 attempts)|
|Microsoft OneDrive||Today at 11:15 AM||1h 00m 07s||Completed|
|Microsoft Excel||Today at 10:15 AM||23m 40s||Completed|
|Jamf daily recon||Today at 9:51 AM||17s||Completed|
|Enable Jamf Connect||12/07/2023 at 5:21 PM||1s||Completed|
@Matthewhollands I can't say why you're seeing such long install times than ask what kind of AV software you have installed (if you have any), but if you're going to install more than one Office application you should use one of the Office Suite installers https://macadmins.software/ because the individual installers are quite large and the Suite installer is a much smaller download than multiple individual installers.
How are all your DP's setup?
There's currently a bug in 10.47 self service if your using SMB mounting as that option no longer works correctly, so if you have local DP's and there all set to failover to Cloud DP, the installs will still work as it will go out to the cloud to download it first.
(we found that users won't notice the 1st failed attempt as they not notified about it and as its 2nd attempt is from the cloud failover but will work fine just a lot slower depending on your internet connection)
Common workaround it to reconfigured your DP's to use HTTPS or just wait for the fix coming in 10.49