Inventory not displaying properly?

[kgregg]

Hi!

Just curious if anyone has seen this. Recently our inventory display is messed up when searching computers, and seems to have appeared after the newest JSS.

I've tried clearing and rebuilding the display but still getting the same thing. Thoughts on this?

Thanks!

[kgregg]

.

[ryan_ball]

Did you try to clear your browser cache and temp browser data?

[kgregg]

@ryan.ball yep, even tried another browser.

[ryan_ball]

@kgregg The fields are correct in the device record for one of those in the screenshot?

[kgregg]

@ryan.ball FV, Serial Number, and Enrollment are all in the wrong places. They're reporting properly, just to the wrong fields.

[mconners · Accepted solution]

Hello @kgregg I ran into this myself. After speaking with Jamf Support, we determined there is a product issue when using in the inventory display, if you have Operating System selected it will throw of the results by one column. In my case, I unselected it and choose to use Operating System Version instead and all has been well. Could this be your issue too?

[mconners]

Should have included the PI...from Jamf Support:

We are running into a product issue (PI-006548) where adding Operating System to Computer Inventory Display causes the display to be offset by 1.

[kgregg]

@mconners this fixed it! Thank you!!!

[mconners]

@kgregg glad to hear it.

[CairoJXP]

Thanks for the fix! Surprised (kind of) to see this is even happening!!

[augerj]

D'oh... I suppose I should searched before making this...

Went to create a ticket and this article came up. Thanks for the fix!