Inventory serial number search

robby_barnes
New Contributor III

I wish there was a way to search inventory just by serial number. I have yet to have that work correctly. Am I missing something, or should I put this as a feature request?

1 ACCEPTED SOLUTION

justinrummel
Contributor III
3 REPLIES 3

justinrummel
Contributor III

robby_barnes
New Contributor III

I figured out the problem. It won't work when you do that if you don't have serial numbers as an option under the "Inventory Display" settings in the computer management. I assumed that it would still search all of those fields, even if they weren't on the main display, but apparently they have to be on the main display to make them searchable.

Thanks!

jebarber
New Contributor

Thank you! Needed to have serial numbers option checked in Inventory Display.