Inventory still showing device as managed after profile removal

macmanmk
Contributor

Has anyone had issues removing the MDM profile on a Mac, only to have it still showing as managed in JSS inventory? The machine in question does indeed show the profile having been removed.

3 REPLIES 3

mconners
Valued Contributor

@macmanmk you may have to go into the device record in the JSS and click on edit in the upper right corner. Uncheck the box for Allow Jamf Pro to perform management tasks. Removing the profile doesn't remove the device itself from the JSS.

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macmanmk
Contributor

Thanks @mconners. Worked like a charm. Still, that's the first time I've ever had to go in there and set that manually.

jonconn
New Contributor III

This has to do with how Jamf "manages" your devices. There's MDM, and then there's the JAMF framework. So long as the framework is present, you can run Jamf policies from your server - and even re-register the machine under MDM if needed.

To truly "un-manage" the device, you need to remove it from Jamf and run the 'sudo Jamf removeFramework' command.

An example of how to do it on multiple systems can be found here: https://www.jamf.com/jamf-nation/articles/442/removing-the-management-framework-from-multiple-computers