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Question

iOS 9.2.1 Update

  • January 20, 2016
  • 33 replies
  • 195 views

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33 replies

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  • Valued Contributor
  • April 4, 2016

+1 for @CairoJXP


cdenesha
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  • Honored Contributor
  • April 4, 2016

I agree, they shouldn't be able to bypass it. Since this is part of the MDM Framework, be sure to leave feedback with Apple!

chris :)


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  • Contributor
  • May 3, 2016

Im curious what iOS version do you have to be one for the Mass Update to work. I tested on a couple iPads that are on 9.2.1 and so far no workie at all! Also will this work if the iPad is in Single App Mode?

Thanks

Shawn

PS, The iPads are DEP activated and Supervised.


Forum|alt.badge.img+21
  • Valued Contributor
  • May 3, 2016

Do they have enough free space, >50% battery, no passcode, and awake? You have to really get the stars into alignment for the remote update to work.

However, I've found that you can reliably get it to download only pretty easily.


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  • Contributor
  • May 4, 2016

Hey @Emmert

The ipad im testing on Was on the charger at 100%, no passcode, and awake with Single App Mode enabled.

Thanks

Shawn G.


Forum|alt.badge.img+21
  • Valued Contributor
  • May 4, 2016

I haven't tried doing one that's locked into single app mode, but my experience would suggest that that's what's preventing it from going through. There's supposed to be a little window that pops up and allows you to opt out of the update - if it can't do that it might not be able to continue.


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  • New Contributor
  • May 4, 2016

I too am having trouble getting the iPads in our district to automatically update from the pushed command. Most of them actually download the new iOS but never actually install even though I tell it to install and restart. This is out of Single App Mode. I would say overall it has been about 30/70 of ipads that do to those that don't update automatically.


cdenesha
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  • Honored Contributor
  • May 5, 2016

@Cquilter Have you watched any of the iPads or are you just going off the numbers? Users have the ability to press 'Remind Me Later' within 10 seconds, and they can indefinitely postpone...