iOS App Requests and Static groups

luke_reagor
Contributor II

We really want to use the App Request feature for iPad apps, but having a static user group for the Requesters is problematic. The problem of having to manually add/remove users from a group is the whole reason smart groups exist. The App Request feature is a great idea, but this one issue is basically preventing us from using it. What are others' thoughts on the problem of a static group for requesters?

2 REPLIES 2

nstrauss
Contributor II

Hey @luke.reagor! I had similar thoughts when the feature was first announced and I tested it out. We already have an app request process through our help desk, but was thinking a secondary option through Self Service would be helpful too. Turns out due to the limitations you described it falls a little short.

Here's a feature request I wrote up to address some of those issues. Please add your own idea or improvements in the comments and upvote.

https://www.jamf.com/jamf-nation/feature-requests/8808/app-request-improvements

luke_reagor
Contributor II

Thanks, @nstrauss !