iOS Device name via Prestage: Name is changing after factory reset

[bet4test3r]

Hi,

we are trying to find a solution to prevent the device name from changing after an iOS device is reset.

With the PreStage Enrollment method "List of Names", each enrolled device receives a name from the predefined list (e.g., Device0001, Device0002...). However, when we reset and re-enroll the device, it gets a new name from the list instead of keeping the original one.

We plan to label the devices with stickers showing their assigned names, so the current behavior is not ideal for us.

Is there a way for Jamf to assign the device name as it does now, but without changing it after a new enrollment?

Thanks in advance!

Currently we have this workaround: We show the hostname on the lockscreen. 

[mvu]

]Sounds like you have the PreStage set up the way you want it. Does this happen to all devices that get wiped, or just a random few?

Could look at the device record and see if this box is checked off?

[bet4test3r]

We have it like this: 

Its kinda not a bug, its a feature (that told us our jamf guy). Cause after reset, the device will be enrolled again and is just taking a the next name of the list. But we would like that the iOS Device is keeping the name given in the first enrollment. 

[dmccluskey]

Name it and label it as the device serial number and you'll never have issues.

[mvu]

Yeah, that's what do here too. No issues with Serial Numbers.

[bet4test3r]

This is just another workaround, not a bad one. But then I like ours more with showing the hostname in the lockscreen text. Then we would just need a "property of xxx" label 🤔