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Question

iOS devices aren't automatically receiving configuration profile updates, require blank push to clear "pending" queue

  • April 7, 2014
  • 2 replies
  • 12 views

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The subject pretty much says it all. If I make changes to a configuration profile that is already installed on the devices and then click the "distribute to all" button, nothing happens on the devices, however a new item appears in the queue for each device with the status "pending".

If I manually select each device in the JSS and send a "blank push", then the queue immediately empties and the changes apply.

This doesn't affect new profiles, which seem to apply properly.

2 replies

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  • Valued Contributor
  • April 11, 2014

Have you gotten anywhere with this issue? We seem to be having similar problems.


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  • Contributor
  • April 13, 2014

Hi Itss

Please refer to my post in the following discussion;

https://jamfnation.jamfsoftware.com/discussion.html?id=10113

Both your JSS and mobile devices require a persistent connection to APNS to receive and execute commands successfully.

Regards
Sean