iOS Self Service WebClip not connecting

Sandy
Valued Contributor II

Hi,
We have one school with 1 to1 iPads where several iPads will not connect to Self Service WebClip. Weirdly the Self Service APP does connect and work as expected on the same ipads, and the WebClip, which is a single Configuration Profile district wide, works perfectly on other devices. The issue seems like it is at Apple's end when we look at the firewall.
It's quite possible that it is not isolated to one building since most younger grades install their apps automatically, but none have failed that we checked.
Any ideas on why this would be? Not making a ticket with Apple since they never really go anywhere for issues like this... Apple's System status is all green
jamfPro 10.17 onPrem

1 ACCEPTED SOLUTION

Sandy
Valued Contributor II

Clearing the data on Safari appears to fix this. Interesting that only one school reported this problem, and n idea what they did in Safari that caused it

View solution in original post

1 REPLY 1

Sandy
Valued Contributor II

Clearing the data on Safari appears to fix this. Interesting that only one school reported this problem, and n idea what they did in Safari that caused it

View solution in original post