I work for a school and we recently had the 14.3 update, some of the apps have disappeared off the ipad screen, when you go to self service it says reinstall on the app but it wont reinstall, it will however let me install new apps...I have had several people with the same issue..anyone know why???
Do you have a Restriction in a profile that blacklists those apps? Maybe one that gets installed only when 14.3 triggers it? The behavior sounds exactly like what we do to whitelist apps. We have a list of "School Approved" apps that are allowed in a profile. All other apps are not allowed. If a student is in danger of failing we install that profile and all "non-school" apps disappear until they bring up their grades. Apps just disappear off the screen but are still installed and show up in the inventory. They show in Self Service with the Re-Install button. As they reinstall you see them on the screen as they install but immediately disappear once installed.
Self service says reinstall on the apps, when you hit reinstall it says that it is already installed but it is no where on the homescreen, there are no restrictions blocking those apps, they are microsoft apps,