Posted on 09-12-2022 12:31 PM
We have 10 iPads we bought from a local store to beat a budget deadline, and I'm having issues enrolling them to our jamf pro (cloud), and getting similar results. Using a URL/QR code for self enrollement, only pushing a wifi config. When I install (from app store or from tethered connection and apple configurator) self service, it loads but says "This app must be associated with a jamf pro server. One of the 10, works, and under Settings>General>VPN&MDM, it shows Apps and in it is Self Service.
I've tried transferring settings from a working iPad over after a wipe, fresh wipe + custom settings, apple configurator with manual enrollment, apple configurator with automatic enrollment. I keep getting the same outcome of Self Service not being associated and my jamf only being able to lock screen to its current screen pin.
I've followed this documentation: https://docs.jamf.com/10.27.0/jamf-pro/administrator-guide/Self_Service_Web_Clip.html
I would love a good best practices /step-by-step on how best to handle iPads. Probably heading to youtube next to see what I can find, but any help is appreciated.
Posted on 09-12-2022 01:25 PM
This video gave me the options I need from Jamf, but it is still coming up that there are no licenses available for Self Service. Guessing it revolves around our devices not having a "location" name and our licensing is listed as "College" from our apple school manager site.
Posted on 09-12-2022 01:55 PM
And also realized on the app in Jamf, very bottom of the general page is associated domain. This resolved it.