I'm using casper to push out mobile device profiles to configure wifi and email settings. The profiles are randomly disappearing off of some of my ipads. I can't figure out why. I do know that, when I look at the ipad in inventory, under management history, it says "Remove Configuration Profile xxx". I can't figure out why it is removing the profiles. Anybody have any ideas?
I have seen this issue before. If you are managing wi-fi and a user installs another wi-fi management profile, it will occasionally break. We see this specifically when using Ruckus Zero-IT configuration profiles. The Zero-IT configuration feature creates a dynamic PSK and assigns it to a username and MAC-Address so that you can manage wireless access.
The profiles are scoped by both smart group and static group. This particular user was part of a static group that gets the profile, so no, it didn't leave the scope of the profile. I've seen this happening in a lot of places, though. I've tried to look for logs and other indicators of what is going on, but there isn't much in the way of logs for the ipads.