Posted on 01-25-2024 07:02 AM
One of our enrollment technicians has come across an error where scoped apps won't install. The error message that is under the failed command is "Couldn't communicate with a helper application" Its an iPad and it's trying to install the Gmail app. See the attached screenshot. What could cause this? What can be done to prevent it?
01-26-2024 06:14 AM - edited 01-26-2024 06:15 AM
Just chiming in to say me too except it occurred with Sketchbook and I have my iPads on School instead of Pro. The Google machine presented an Apple Developer forum post here that mentioned the error as far as back as 14.x.
Posted on 03-25-2024 04:01 PM
I came across this recently as well. I was not able to push any commands to the iPads. I manually updated iOS and that seemed to do the trick.