iPads not ugprading via Send Remote Commands

shurkin18
Contributor II

Hi,

We are currently in progress of enrolling all of our iPads and I am currently testing the: Send Remote Commands > Update OS Versions on supervised devices > Download and install the update, and restart devices after installation

However all it does is just download the upgrade, but does not install it... Is there something else need to be configured for this?
The iPad is Managed and Supervised.

2 REPLIES 2

flojo
New Contributor

Hi shurkin18,
I had the same problem. Switching the language to English in Jamf account preferences helped.

Good luck,

Flo

shurkin18
Contributor II

@flojo , it's already set to English =/