Issue Connecting AD to Jamf Using Wizard

brian_mccarthy1
New Contributor II

I seem to be stuck on a part of the setup trying to connect our Active Directory server to JAMF.

It keeps telling me that it can't find the account. I have all the right info for the domain. I have tried several known good accounts, but I still get "Could not find user".

Any leads or ideas to point me in the right direction would be great. Thanks!b2c4c6c1bb4c4ad1baa627cc23635a34

1 ACCEPTED SOLUTION

bvrooman
Valued Contributor

The "domain" field for authentication should contain the name of your domain, rather than the FQDN of a domain controller. In your example picture, the domain is probably ourdomain.com or OURDOMAIN.

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4 REPLIES 4

bvrooman
Valued Contributor

The "domain" field for authentication should contain the name of your domain, rather than the FQDN of a domain controller. In your example picture, the domain is probably ourdomain.com or OURDOMAIN.

mblair
New Contributor III

This issue can b resolved by first joining the server that is hosting the JSS to the domain (Active Directory) .

bentoms
Honored Contributor III
Honored Contributor III

No need to bind the JSS host.

Try the manual option instead, never had luck with the builtin wizard.

brian_mccarthy1
New Contributor II

Thanks @bvrooman ! using OURDOMAIN worked!

Thanks again!