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Issue Connecting AD to Jamf Using Wizard

  • May 5, 2017
  • 4 replies
  • 14 views

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I seem to be stuck on a part of the setup trying to connect our Active Directory server to JAMF.

It keeps telling me that it can't find the account. I have all the right info for the domain. I have tried several known good accounts, but I still get "Could not find user".

Any leads or ideas to point me in the right direction would be great. Thanks!

Best answer by bvrooman

The "domain" field for authentication should contain the name of your domain, rather than the FQDN of a domain controller. In your example picture, the domain is probably ourdomain.com or OURDOMAIN.

4 replies

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  • Valued Contributor
  • Answer
  • May 5, 2017

The "domain" field for authentication should contain the name of your domain, rather than the FQDN of a domain controller. In your example picture, the domain is probably ourdomain.com or OURDOMAIN.


mblair
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  • New Contributor
  • May 5, 2017

This issue can b resolved by first joining the server that is hosting the JSS to the domain (Active Directory) .


bentoms
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  • Hall of Fame
  • May 6, 2017

No need to bind the JSS host.

Try the manual option instead, never had luck with the builtin wizard.


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Thanks @bvrooman ! using OURDOMAIN worked!

Thanks again!