Issues with Arctic Wolf Install

[dgarrigan]

So I created a policy for Arctic Wolf like i would for another piece of software.  When I tried installing it, I got the error in the attached screenshot.  Anyone else get this error?

[bmortens115]

Did you follow these instructions?

https://docs.arcticwolf.com/agent/installing_mac.html

Also, are you installing on an Apple Silicon machine? If so, make sure you install Rosetta 2 before installing Arctic Wolf.

https://derflounder.wordpress.com/2020/11/17/installing-rosetta-2-on-apple-silicon-macs/ 

[dgarrigan]

Thanks for this!  Working on that now.  I have already installed Rosetta 2

[dgarrigan]

So i completed the steps from the Arctic Wolf site.  I'm getting the following error when it's trying to run the execute command.

[bmortens115]

hmm permission denied?

the jamf binary runs as root... is the AWNAGENT.sh executable? 

make sure you

chmod a+x /path/to/install_AWNAGENT.sh

before trying to have jamf run the script

[MickeyBlue]

I'm also experiencing the same error.  Is there a solution?

[wblack]

I'm having the same issue as well, anyone else find the fix?

[vladweinstein]

Hi all - running into the same issues here attempting to deploy Arctic Wolf agent via Jamf Pro on Jamf Cloud instance.

I can get the policy to run via self service on a iMac M1 and show a "done", but behind the scenes, the execute command provided by A.W. can't find the script.

Following step by step of Arctic Wolf instructions, and actually renamed the pkg they provided since it had a different name from the script they provide (it had a date and was all lower case)

Shell script:

#!/bin/sh

sudo installer -pkg /private/tmp/AGENT/ArcticWolfAgent.pkg -target /

exit 0

Jamf composer package:

[GoTexans02]

I was able to successfully package and deploy this! Reach if you need assistance. This has been a thorne!

[RenAdmin]

Hello There, 

Reaching out for some assistance I continue to recieve No Such File or Directory when it tries to run the script I have an M1 computer if it means anything. Thanks in advance 

[thadd_martin]

I was getting the "No such file or directory" error and noticed that the agent was not in the /private/tmp/AGENT/ArcticWolfAgent.pkg path. It was in the /private/AGENT/ArcticWolfAgent.pkg so I removed tmp from the script, and it worked.

[2pam]

Hello!  Looking for some help.  I am also getting "No such file or directory" error.  The "install_AWNAGENT.sh" is missing from the composer package.  However when I try to drop the file into the package it gives me an error message.  "Failed to copy file /usr/bin/ditto -rsrcFork /Users/atvenu/Downloads/arcticwolfagent/install_AWNAGENT.sh /Library/Application Support/JAMF/Composer/Sources/Artic Wolf/ROOT/Library/ArcticWolfNetworks/Agent/install_AWNAGENT.sh from /Users/atvenu/Downloads/arcticwolfagent/install_AWNAGENT.sh to /Library/Application Support/JAMF/Composer/Sources/Artic Wolf/ROOT/Library/ArcticWolfNetworks/Agent/install_AWNAGENT.sh [Command failed with error code (1): '/usr/bin/ditto']". Thank you