Skip to main content
Question

Jamf Migrator 503 Error

  • November 7, 2017
  • 11 replies
  • 42 views

flamingo
Forum|alt.badge.img+4

Hey all,

Anyone with experience using the JAMF Migrator tool experienced the 503 error? My destination server (currently a sandbox for v10) is putting out that error. URL & login credentials are correct. See attached screenshot

11 replies

leslie_h
Forum|alt.badge.img+14
  • Employee
  • January 16, 2018

Hoping by now you've resolved the issue. Only time I've hit the 503 error is when the set-up wizard (entering activation code, creating first account...) has not been completed. If yours was a different issue perhaps you could share and help others running into the same thing.


Forum|alt.badge.img+20
  • Valued Contributor
  • March 19, 2018

I am having the 503 error myself except it is telling me to verify I can access the API. Username, Pass, and URL's are all correct but no dice!


leslie_h
Forum|alt.badge.img+14
  • Employee
  • March 21, 2018

Which version of the app are you using? What does the following give when run in Terminal?

curl -sku yourAdmin https://your.jamf.server:port/JSSResource/buildings

mark_mahabir
Forum|alt.badge.img+15
  • Jamf Heroes
  • June 20, 2018

Did anybody get any further with this?

I'm using the latest version of migrator from https://github.com/jamfprofessionalservices/JamfMigrator/releases/download/current/jamf-migrator.zip

And the error message is:

**Service Unavailable**

Verify you can manually log into the API:
https://whatever.jamfcloud.com/api
Error: 503

I've gone through Setup Assistant, and can log into the web interface as expected...


leslie_h
Forum|alt.badge.img+14
  • Employee
  • June 20, 2018

I've seen this a number of times shortly after completing the setup assistant on cloud hosted servers. After about 20 minutes the error has gone away. Still having an issue?


mark_mahabir
Forum|alt.badge.img+15
  • Jamf Heroes
  • June 20, 2018

@leslie Yes, I left it a few hours but still getting the same error.


leslie_h
Forum|alt.badge.img+14
  • Employee
  • June 20, 2018

@mark.mahabir - Safe to say the curl command (couple posts back) works? For more verbose output use:

curl -vku yourAdmin https://whatever.jamfcloud.com/JSSResource/buildings

mark_mahabir
Forum|alt.badge.img+15
  • Jamf Heroes
  • June 20, 2018

@leslie Yes, all looks fine - no errors there.


mark_mahabir
Forum|alt.badge.img+15
  • Jamf Heroes
  • June 28, 2018

Strange, all seems to be just fine now when I returned to this a few days later....


leslie_h
Forum|alt.badge.img+14
  • Employee
  • June 28, 2018

@mark.mahabir - thanks for the update.


Forum|alt.badge.img+4
  • Contributor
  • October 8, 2018

We get exactly the same behaviour.

We're an MSP using Jamf Pro so have to spin up new cloud instances all the time and populate them with policy etc from a template JSS. After activating a Jamfcloud instance the migrator tool never works straight away.

We sometimes have to leave it for a couple of days before it will work, but it always does eventually.