Jamf Prompting for access to Mail

jwbeatty
New Contributor

Somewhere around macOS 10.15.5 or so several of my users began receiving a pop-up message from Jamf requesting access to Mail. If you make a selection from the prompt it does create an entry in Security & Privacy under Automation. I worked with an engineer at Jamf on the issue and they were not able to replicate it in their test environment or determine the cause in our environment. It seems to be connected to inventory collection and I can replicate the issue consistently
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. Has anybody else seen this?
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3 REPLIES 3

dlondon
Contributor III

I'm on 10.15.7 but haven't seen that entry for Jamf

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But I think it might be covered by this Configuration Profile
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dlondon
Contributor III

Is there something you do with Jamf for Mail? Maybe something in your setup or in Self Service?

jwbeatty
New Contributor

We don't have anything tied to Mail in Self Service that I am aware of and we do distribute and install the PPP Control profile in our environment. It seems to be triggered by inventory collection. But what is weird is that it is not triggered when running jamf recon from Terminal. but any policy that includes an inventory update seems to trigger it. I assume that one of the many items that Terminal prompts for access to keeps it from being triggered. I may have to go back to Jamf support for this. Just thought I would check to see if anyone else was experiencing this before I open another ticket with them.