Skip to main content
Question

JAMF Recon fails to enroll computer using MacOS Big Sur 11.0.1

  • December 9, 2020
  • 5 replies
  • 40 views
C
Forum|alt.badge.img+3

I recently installed a fresh macOS 11.0.1 Big Sur on my macmini. I also have several computers running macOS catalina 10.15.6. I am still able to use JAMF Recon and enroll computers with macOS catalina but when I try to enroll the computer with macOS Big Sur
I get a message of: Recon failed to submit to the JAMF Pro server. Password:Skipping trustJSS command...
An error occurred while enrollling computer: The jamf binary could not connect to the JSS because the web certificate is not trusted.

I am running jamf version 10.26.0 and I have recently renewed my certificates.

    5 replies

    M
    Forum|alt.badge.img+15
    • mcrispin
    • Valued Contributor
    • December 9, 2020

    Check your system time, might be clock skew.

      C
      Forum|alt.badge.img+3
      • ciretruk
      • Author
      • New Contributor
      • December 9, 2020

      The system time is correct.

      C
      Forum|alt.badge.img+3
      • ciretruk
      • Author
      • New Contributor
      • December 9, 2020

      I have resolved the issue by enrolling through the browser with self enrollment.

      M
      Forum|alt.badge.img+15
      • mcrispin
      • Valued Contributor
      • December 9, 2020

      Ahh - QuickAdds can't be used in Big Sir

      K
      Forum|alt.badge.img+3
      • KAD
      • New Contributor
      • December 17, 2020

      Do we know why QuickAdd can't be used in Big Sur?

      Terms & ConditionsCookie settingsAccessibility statement