Help

JAMF Recon fails to enroll computer using MacOS Big Sur 11.0.1

ciretruk
New Contributor

Posted on ‎12-09-2020 08:32 AM

I recently installed a fresh macOS 11.0.1 Big Sur on my macmini. I also have several computers running macOS catalina 10.15.6. I am still able to use JAMF Recon and enroll computers with macOS catalina but when I try to enroll the computer with macOS Big Sur 59e6635e99b04f9aa2f4860f5eb828c8
I get a message of: Recon failed to submit to the JAMF Pro server. Password:Skipping trustJSS command...
An error occurred while enrollling computer: The jamf binary could not connect to the JSS because the web certificate is not trusted.

I am running jamf version 10.26.0 and I have recently renewed my certificates.

Labels:
0 Kudos
5 REPLIES 5

mcrispin
Contributor II

Posted on ‎12-09-2020 08:54 AM

Check your system time, might be clock skew.

ciretruk
New Contributor

Posted on ‎12-09-2020 09:36 AM

The system time is correct.

0 Kudos

ciretruk
New Contributor

Posted on ‎12-09-2020 10:57 AM

I have resolved the issue by enrolling through the browser with self enrollment.

0 Kudos

mcrispin
Contributor II

Posted on ‎12-09-2020 11:48 AM

Ahh - QuickAdds can't be used in Big Sir

0 Kudos

KAD
New Contributor II

Posted on ‎12-17-2020 10:57 AM

Do we know why QuickAdd can't be used in Big Sur?

0 Kudos