Jamf remove

[elquipe809]

Hi I bought an used MacBook Pro and it has a " Manulife corporation self configuration program" I have used Sudo RemoveFramework ok it works but if I click to software update I fail because of the " lost connection with the corporation" I want to have my computer like new!! with no Enrollment program I have tried clean installation of Mojave and didn't work help please this is driving me crazy

[SCADtom]

Did you do erase the drive before doing the clean install? If not, configurations, apps, etc. from the Manulife management will still be on the drive.

[MacSysAdmin]

@elquipe809 please let me know how I can reach you. I think I can help.

[hjcao]

You should contact that company and have them remove the machine from their DEP and prestage enrollment. If purchased from a legit source, they should have no problem doing this.

[elquipe809]

@MacSysAdmin hey my email is andresogando10@gmail.com you can reach me there. look i will show to the community how i have my jamf profiles right now and i want to fully remove all of that i can't update my laptop because of that.

[hafizulla_chitt]

@elquipe809 Follow below steps:

1.Use URL enrolment once you install MDM profile, immediately remove MDM profile from system preferences- MDM- by clicking '-' or terminal - sudo jamf removemdmprofile.
2. On JSS server, delete MDM profile from management tab for that Mac.
3. On Mac - terminal - sudo jamf remove framework.
4. On JSS Server - delete Mac record, that should resole the issue.

[elquipe809]

@hafizulla.chittoor i already did that but nothing works!! :(

[hafizulla_chitt]

@elquipe809 Do you still see MDM profiles on Mac ? is there way to connect you?