JAMF Self Service Consistently Crashing for Mobile Accounts

gingadmin
New Contributor II

I am on JAMF Pro 11.5.1 and I am having a strange issue on a number of macs where Self Service is crashing immediately but only for Mobile accounts. Local Accounts can open Self Service without any problems. Has anyone run into this before? I have tried re-installing Self Service and re-running recon and policy but its still persisting. 

1 ACCEPTED SOLUTION

gingadmin
New Contributor II

Fixed this by deleting the User folder and re-logging into to recreate the folder. After this Self Service launched and worked.

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2 REPLIES 2

gingadmin
New Contributor II

Update seems to only be happening on the first Mobile account to login and be created. Other mobile accounts don't seem to have the same problem.

gingadmin
New Contributor II

Fixed this by deleting the User folder and re-logging into to recreate the folder. After this Self Service launched and worked.