Howdy,
I'm receiving an error when attempting to upgrade from 9.81 to 9.90 on a Windows 2012 R2 server.
The following error message is displayed in the logs.
JSS (c) (88:01) [10:08:59:855]: JSS_BACKUP_DIR=C:Program FilesJSSBackupsJSS-20160401-100859 Info 2826. Control Bitmap_1 on dialog CancelDlg extends beyond the boundaries of the dialog to the right by 7 pixels. Exception thrown by custom action: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Exception: There was an unexpected error running 'robocopy.exe "C:Program FilesJSS" "C:Program FilesJSSBackupsJSS-20160401-100859JSS" /b /copyall /R:2 /W:5 /e /XD temp backups logs work /LOG:"C:Program FilesJSSBackupsJSS-20160401-100859JSS-Backup.log"'! ---> System.TimeoutException: Running 'robocopy.exe' timed out after '60' seconds. at JAMF.JSS.InstallUtilities.Utilities.LaunchExe.Run() --- End of inner exception stack trace --- at JAMF.JSS.InstallUtilities.Utilities.LaunchExe.Run() at JAMF.JSS.InstallUtilities.Utilities.FileOperations.RoboCopy(String sourcePath, String targetPath, String args) at JAMF.JSS.InstallUtilities.Backup.JssDirectory() at JAMF.JSS.InstallUtilities.CustomActions.BackupJss(Session session) --- End of inner exception stack trace --- at System.RuntimeMethodHandle.InvokeMethod(Object target, Object arguments, Signature sig, Boolean constructor) at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object parameters, Object arguments) at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture) at Microsoft.Deployment.WindowsInstaller.CustomActionProxy.InvokeCustomAction(Int32 sessionHandle, String entryPoint, IntPtr remotingDelegatePtr) CustomAction JSS_InstallUtilities_CA_BackupJss returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox) Action ended 10:09:59: JSS_InstallUtilities_CA_BackupJss. Return value 3. Action ended 10:09:59: INSTALL. Return value 3. MSI (s) (84:E4) [10:09:59:952]: MainEngineThread is returning 1603
The Robocopy log does not show any errors.
Any thoughts on what could be wrong?
Can I skip the backup step during the install?
Was excited to see the new installer... for a little while at least ;)
Cheers,
Ben
