Question

JSS Email Notifications for LDAP groups

Forum|Forum|11 years ago
September 1, 2014
5 replies
22 views

+3

Musgrove
New Contributor

Hi all.

We have set our JSS up to authenticate against our Active Directory, and use LDAP groups to authorise users' access to the Casper tools/ JSS, rather than individually adding each administrator as an LDAP user.

For the most part, this seems to work as expected - with the exception of email notifications. Whilst a user can configure the notifications they wish to receive in the normal manner - the notifications never arrive (tested using Restricted Software record). An SMTP server is correctly configured and tested (e.g., with Enrollment Invitations).

After some experimentation, I found that I could receive email notifications if I added an LDAP user account for myself using the default information mapped from the directory - but this seems to defeat the purpose of using the LDAP groups.

Has anyone successfully used email notifications with LDAP groups alone - am I missing something obvious?

Thanks in advance for your thoughts on this.

Jason Musgrove
IT Serivces, University of Wolverhampton

C

+1

CAG_1337
New Contributor
Forum|Forum|10 years ago
February 14, 2015

I have no solution for you, but I am experiencing this very same issue. I just switched to LDAP groups I had been adding our admin staff in as LDAP users individually. I stopped getting any emails from Casper until I added myself back as an LDAP user. You are right, this seems to defeat the purpose of groups. Clearly a bug that JAMF needs to address.

Like

+18

davidacland
Valued Contributor
Forum|Forum|10 years ago
February 14, 2015

Hi, I'm pretty sure that's how it works at the moment. There is an open feature request to add this functionality (https://jamfnation.jamfsoftware.com/featureRequest.html?id=915) but the JSS doesn't currently support email notifications for LDAP groups.

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C

+1

CAG_1337
New Contributor
Forum|Forum|10 years ago
February 14, 2015

Thanks. Good to know. The JSS is clearly reading that the mail attribute is present in the AD account when added through a group...the "Email Notifications" link shows up on the pull down menu when logged on with an AD account that has a mail attribute, and it doesn't when logged on with an account that doesn't have a mail attribute in AD. Why does it even let a person set these if it is not supported? Poor design! Frankly, it is downright laughable that this doesn't work and has to be considered a "feature request."