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Question

JSS hang up

  • September 9, 2015
  • 3 replies
  • 16 views
R
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Need a little help from everyone:

This morning our Self Service/JSS was running great but then the afternoon came. Our server came to freeze point and would not want to budge to any window or just want to work-kept freezing up and on Self Service all of the packages (that were working) would fail soon after.

I have restarted the server plenty of times and even restarted TomCat a few times. But now when I go to launch the JSS this is what I am getting.

I really need some help here!!! Someone please help me out

    3 replies

    R
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    • rderewianko
    • Honored Contributor
    • September 9, 2015

    Sounds like your MYSQL database has problems. Rich has a great blog post on how to fix this.
    Here

    Or restore from backup. (the above method takes awhile)

    J
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    • jamessbs2941
    • New Contributor
    • November 21, 2017

    Hi,

    I have the same problem but I have followed this guide:

    https://derflounder.wordpress.com/2014/02/01/fixing-caspers-mysql-database-with-mysqlcheck/

    when I run this command:
    mysqlcheck -repair jamfsoftware -u root -p

    I get this error.

    Got error: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2)'

    Any ideas how to fix this?

    Thanks
    James

    R
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    • rderewianko
    • Honored Contributor
    • November 21, 2017

    Try restarting mysql

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