JSS URL not resolvable?

[Poseiden951]

Hello,

I made a new JSS and made my URL https://jss.company.com:8443 when prompted. That doesn't work, the only way I can access my JSS is through https://127.0.0.1:8443. How can I properly create my URL?

[davidacland · Accepted solution]

Does the JSS URL get resolved by DNS?

[Poseiden951]

@davidacland

Rookie mistake, whoops...

[davidacland]

Glad it was a quick fix!

[Poseiden951]

@davidacland

So we created a static IP for the server with a DNS of casper.domain.com. So our URL would be the DNS.

Data from SolarWinds:

IP Address DNS Records
NAME TYPE DATA
casper.domain.com Host (A) 10.X.X.XX

Would just plugging the Ethernet cable in be it? I feel like I'm missing something.

[stevewood]

@Poseiden951 in your first post, you said you set the URL to be https://jss.company.com:8443. You then say that the DNS is set to casper.domain.com. The JSS URL needs to be set to the DNS name of the server, so: https://casper.domain.com:8443

[davidacland]

Correct, the URL would be the DNS name. A popular way to set it up is to create an A record for the actual server, something like server1.domain.com, then a CName for the service, something like casper.domain.com, that points to the A record. If you ever need to move the JSS to a different server it makes the job a lot easier.

On the clients, as long as they can resolve casper.domain.com to the IP address of the server, that should be it. Its important to make the DNS record on a DNS server that the clients are using.

[Poseiden951]

@stevewood I realized my mistake and changed it!

@davidacland Thank you!