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Just got this error caching Adobe CC
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Posted on 10-06-2014 01:38 PM
has anyone seen this and have an idea of how to remedy it? Seems to only be doing it on machines that are caching the package over a wireless connection.
cp: /Volumes/CasperShare/Packages/Adobe_Master_Lab_Install.pkg.zip: Input/output error
cp: /Volumes/CasperShare/Packages/Adobe_Master_Lab_Install.pkg.zip: could not copy extended attributes to /Library/Application Support/JAMF/Waiting Room/Adobe_Master_Lab_Install.pkg.zip: Bad file descriptor
10 REPLIES 10
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Posted on 10-06-2014 01:45 PM
i see that a lot on laptops, people close the lid, disconnect before the cache operation is done, clear the logs and hope they stay connected long enough next time they connect.
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Posted on 10-07-2014 07:43 AM
Watch out for this when having caching issues:
DMG mounted successfully as volume on device .
Installing Package pkgutil from mount path ...
Error: The package (pkgutil) could not be found.
There was an error installing the package. Exit Code: 1
Unmounting disk ...
hdiutil: detach failed - No such file or directorySometimes I have to clear the cache before my Adobe products will install again:
rm -rf /Library/Application Support/JAMF/Waiting Room/*
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Posted on 10-07-2014 07:45 AM
I will give it a shot with making sure the users are logged in the entire time the policy is running. Thanks for the advice.
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Posted on 07-15-2015 01:22 AM
@bwcollins Did you find a solution to this in the end?
We are seeing similar issue on all our DPs except our master.
Many thanks
Dan
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Posted on 07-16-2015 12:52 PM
I seem to have fixed most of the issues by going to an http dp. Hope that helps.
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Posted on 08-02-2017 04:16 PM
@bwcollins is the http working better for you? I was having alot issue with mine then turned it off.
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Posted on 08-03-2017 12:14 AM
With HTTP turned on, If there is a break in downloading, it should resume from the point at which it ended.
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Posted on 08-03-2017 06:21 AM
All of ours are on http now and we have seen almost no issues with the actual downloading of the packages.
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Posted on 03-16-2018 10:26 AM
Does anyone have a step-by-step on how to switch from APF DPs to http settings? We are struggling finding any information...
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Posted on 10-06-2020 07:41 AM
@libertyuniversity Your cache clearing tip and commmand from way back in 2014 is still relevant today. I just used it after a policy failed, and it resolved the issue for me. Thanks
