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Lastest Adobe Reader DC won't install on Sierra

  • October 26, 2016
  • 3 replies
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When I try to push the latest Adobe Reader DC (15.020.20039) to our computers on macOS Sierra, I get the following message: The computer does not meet the OS Requirements for the package Adobe Acrobat Reader DC-15.020.20039.pkg. However, if I pull the package down from our server and manually install it, it installs just fine.

Is there a setting I need to change to allow this to install on our Sierra machines?

Best answer by cgreid

Sorry, spoke too soon. I made the change, saved it, and re-indexed the package, and replicated my JDS, but I'm still getting that error.

EDIT: Clearing out the OS Requirements allowed me to install it.

3 replies

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  • Honored Contributor
  • October 26, 2016

Using Casper Admin, verify the Options tab > OS Requirements are like the following:

10.12.x,10.11.x,10.10.x,10.9.x

When you push or deploy via Casper Remote or a Policy, it will a honor the OS requirements list.


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  • Author
  • Contributor
  • October 26, 2016

That did it! Thanks!


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  • Author
  • Contributor
  • Answer
  • October 27, 2016

Sorry, spoke too soon. I made the change, saved it, and re-indexed the package, and replicated my JDS, but I'm still getting that error.

EDIT: Clearing out the OS Requirements allowed me to install it.