Latest Version of Google Chrome Issues with JSS

[bsuggett]

Currently on

JAMF Pro 10.4.0
&
JAMF Pro 10.8.0
&
JAMF Pro 10.10.0

All our JSS's have an issue with what appears to be a Google Chrome issue.

Whenever we edit or create a policy and add/remove packages, we either get erratic behavior. Adding packages to policies don't add and end in a spinning circle forever (see attached).

We narrowed it down to this version of Google Chrome on both Mac and Windows.
Version 75.0.3770.90

Logging.html returns a strange issue (see attached)

[Aaron]

Oh! And I thought it was just me. I haven't got around to clearing the browser cache to see if that fixes the issue, as I have too much open...

[bsuggett]

This should be more easy to find, but here is the links...

JAMFPro Known Issues

PI-007099 When using Google Chrome release 75.0.3770.80, adding scripts or packages to policies prevents you from saving or cancelling the policy. Workaround: Use a different browser.

[Ecco_Luke]

I've also had this! I only use Chrome for work so this is really annoying.

I guess it'll also affect the current dev preview of Edge on Mac (which is excellent if anyone is wondering) as it's basically the same browser.

[RJH]

Also seeing this on Chrome 75.0.3770.100.

Confirming the original post, looking through the JSS log you see some really strange errors
2019-06-24 14:39:08,873 [ERROR] [Thread-5 ] [HTMLController ] - Exception processing HTMLResponse: java.lang.NullPointerException at java.lang.String$CaseInsensitiveComparator.compare(Unknown Source) at java.lang.String$CaseInsensitiveComparator.compare(Unknown Source) at java.lang.String.compareToIgnoreCase(Unknown Source) at com.jamfsoftware.jss.objects.policy.PolicyHelper$10.compare(PolicyHelper.java:1536) at com.jamfsoftware.jss.objects.policy.PolicyHelper$10.compare(PolicyHelper.java:1533) at java.util.TimSort.countRunAndMakeAscending(Unknown Source) at java.util.TimSort.sort(Unknown Source) at java.util.Arrays.sort(Unknown Source) at java.util.ArrayList.sort(Unknown Source) at java.util.Collections.sort(Unknown Source)

Is there a planned fix for this ? Has it been logged to Google Chrome devs, or is it an issue on the JSS side of things - anyone know ?

[allanp81]

Seeing this as well. Works fine in Edge (MS Edge, not Chromium Edge) but it's really laggy in comparison.

[cnagy]

Chrome (Version 75.0.3770.100) has the same behaviour on macOS (with JAMF Pro 10.12). Really annoying, Safari works as a workaround.
I hope it will get fixed soon.

[echave]

Still a thing with Chrome version 75.0.3770.142 (Official Build) (64-bit). Issue reproduced after clearing caches and in Incognito mode. Issue reproduced on first install, not signed in to Chrome sync and with no extensions.
Safari works.

[chris_kemp]

<expletive><expletive><expletive>!!!

Wish I'd seen this yesterday afternoon...at least now I know what's going on with the policy I'm trying to create.

[chrisdaggett]

This applies to all Chromium browsers as well (IE Brave). Still exists with all latest versions. Very frustrating.

[RLR]

Seeing this also. Have to switch to Firefox if I want to make policy changes.

[allanp81]

Edge Chromium as well (but obviously it's now Chromium based so not surprising).

[bsuggett · Accepted solution]

Dear All,

This issue according to JAMF Pro's 10.14.0 release notes has been resolved.
JAMF Pro 10.14.0 Release Notes

[PI-007099] Fixed an issue that prevented administrators from saving or canceling a policy when adding scripts or packages to the policy and using Google Chrome version 75.0.3770.80.