LDAP authentication failing after 9.62 upgrade

Upgraded our PreProd to 9.62 (from 9.61) earlier this morning. No issues with LDAP (AD) credentials that I'm seeing in limited testing.

@james_ridsdale Guessing you had to stop/start Tomcat for the change to take effect?

Tomcat restarts made no difference. This was the first thing I tried.

I meant did you uncheck "Use recursive group searches" and have to restart Tomcat for that change to take effect?

@james_ridsdale - upgraded from 9.6 to 9.62 yesterday. No issues with LDAP lookup, but also noticed that "Use recursive group searches" was enabled after the update. I've elected to uncheck it since it hasn't been needed in the past.

I have no idea what my setting was before.

Isn't this the kind of thing we should know about before an upgrade? I read the release notes pretty closely..

Where is the "Use recursive group searches" setting located on the JSS?

Settings > System Settings > LDAP Server > ...pick one... > Mappings > User Group Membership Mappings > [x] Use recursive group searches

Our issue (Casper Remote "you don't have enough permission") was unrelated to this thread resolved with a workaround, will update the other thread.

Hi Don. I am also seeing the Casper Remote "you don't have enough permission" issue in our environment. Could you please post what workaround you are using or a link to the thread? Thank you!

Hi @derek.peterson, 9.63 fixed it:

http://resources.jamfsoftware.com/documents/products/documentation/Casper-Suite-9.63-Release-Notes.pdf

Page 15:

[D-008176] Fixed an issue that prevented JSS user accounts that belong to a JSS user group and have custom privileges for Casper Imaging, Casper Remote, or Recon from opening and using those applications.

Thanks @donmontalvo!

To workaround the problem in Casper 9.62 enabling Use Casper Imaging, Customize a Configuration, and Store Autorun Data in Users Accounts & Groups Privileges restored the ability to use Casper Remote. This will do the trick until we can deploy Casper 9.63.

Thanks @donmontalvo from us too. We found the same with 9.62 & your fix worked.