LDAP Proxy - Not connecting from Cloud JAMF server

[jorajr]

We are new to JAMF. Our JAMF instance is on Cloud and we have Infra Manager. Firewall ports are opened to connect to Inframanager. However we are not able to query any users. If we do a test. Below is the error message. Any suggestions are appreciated.

ERROR:
Unable to connect to the LDAP Server.

SUGGESTION:
Ensure that the username and password provided are valid.

Infra log is as below
Closing connection because of SSL problem: Remote host closed connection during handshake.

[jwwaters]

Hey @jorajr - I know it's been a few years but were you able to solve this issue? I'm running into a similar/same issue.

Thanks!