I am preparing for my on-boarding next week by configuring JIM so that our cloud-hosted Jamf pro server can query our on-premises Active Directory directory.
Everything is set up with DNS records, forwarding etc- the JIM server is checking in to the Jamf pro server, and the LDAP server is connected, but when I test the LDAP server by searching for a username, I get no results- no errors or anything, it seems totally happy, just no results.
I'm pretty sure my mappings are ok, and the logs don't show any errors either, so I'm a bit stuck at the moment.
Has anyone else had this problem?
I have an open ticket with JAMF over a similar issue. I have to assume that we've screwed up some firewall rule somewhere. In our case, we were originally seeing errors, (Failure to connect to socket type errors). We sorted those, but I think we screwed something up mucking around with FQDN name changes. How quickly are you seeing failures? Failures between the JIM and our LDAP internally resulted in a very long time to fail (about 15 seconds). A failure between our jamfclound instance and JIM (even partial) happened in less than a second.
Long story short, I've sent in the logs and should hear back soon. I'll update when I hear.
Hi Chris.. Glad to hear it's not just me. The weird thing in my case is that for us, there are no errors, and the logs all look healthy, just no results- strange. I have a ticket open with JAMF as well, so hopefully they can get to the bottom of it! I'll post an update when it's resolved.