Licensed Software 'View Computers' generating mixed results

[myronjoffe]

When searching the JSS for all licenses within the Inventory. We get mixed results i.e. Adobe Creative Suite 3 - Design Standard License used: 5

but when I click 'view computers' the result is 13.

I've checked the logs. 8 of those machines dont have CS3 installed.

Also if I create an Inventory search with the CS3 Design STD criteria my results are correct. Its not a browser cache issue. I've tried it in multiple browsers...

Please help?

[bentoms]

Hey fella,

What version of the JSS are you running? I believe this was an issue with 8.51 & was resolved with 8.52 (at least for me).

[myronjoffe]

Hey Ben, running 8.43.
Not yet ready to upgrade our JSS.

[myronjoffe · Accepted solution]

I went into Licensing and changed Adobe CS3 DS from Site License to 4 licenses.
It took a while to save. I then went back and made it site license and its
now reflecting the correct results!
Had a look at another mixed results license (cs4 Master) and that too now
reflects the correct results.
How weird!