Local Jamf Account not Authorizing on Production API Interface
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Posted on 11-17-2022 07:33 AM
Hi all,
Just trying some API integration and the local Jamf account we have configured for API will not authorize to generate a token on our API page:
https://mycompany.jamfcloud.com/api/doc/
It just keeps saying "Authorization failed." and wondered if it's the privileges on the account. We have it set as follows:
- Read-Only on all Server Objects (apart from API intergrations which is set to create, read and update).
- No permission for any Server Settings
- No permission for any Server Actions
Am I missing something? Any help appreciated!

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11-17-2022 08:55 AM - edited 11-17-2022 08:55 AM
@UtilizatorIn the Jamf Pro Dashboard -> Settings -> System Settings -> User Accounts and Groups -> Click "Password Policy" in the Top Right Corner of the User Accounts and Groups Page.
Do you have "Allow Basic authentication for the Classic API" Checked? This is a good place to start troubleshooting.
Otherwise, please share all of your Permissions for your API User
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Posted on 11-17-2022 09:15 AM
Hi @Hugonaut , yes that is turned on.
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Posted on 11-17-2022 09:18 AM
@Hugonaut the settings are group based and as follows:
- Read-Only on all Server Objects apart from API Intergrations which is set to create, read and update.
- No permission for any Server Settings
- No permission for any Server Actions
Thanks.
