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Logic Pro VPP Deployment Issue

  • November 23, 2017
  • 2 replies
  • 14 views
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Hi guys,
My first time posting here since we've rolled out Jamf, so I've got my fingers crossed that someone can help me!!!

I have purchased 20 VPP licences for Logic Pro X and I can see the app within Mac Store Apps inside Jamf.
The app is scoped to a static group of 16 Mac clients running Sierra and the app has deployed to one machine, however it is not deploying to the other 15!!!

I have spent hours trying to figure this out but can't see any reason as to why it's skipping 15 machines.

When I go to management I can see that the app deployment is pending.

Any ideas?

    2 replies

    anickless
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    • anickless
    • Contributor
    • November 23, 2017

    Sometimes when I have had this happen I send a blank push prior to the policy being applied. Also make sure you have more than one trigger condition active. I usually have login, logout, startup, and recurring check in complete. So I would flush the app from pending, send a blank push and see if there are any errors.

    Then try restarting one of the machines and see what happens.

    anickless
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    • anickless
    • Contributor
    • November 23, 2017

    Another thing to check in the management tab for one of the machines is if a mdm capable user is listed or not. Just thinking I have been having issues wherein VPP store apps will not work because there was no mdm capable user so my VPP apps failed to install until I fixed it.

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