- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 11-30-2022 04:41 AM
We've locked the computer with Jamf Pro and unmanaged it without backing up the lock code. After few weeks all the completed commands disappeared :(
Is there anything that can be done to unlock the laptop?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2022 09:48 AM - edited 11-30-2022 09:48 AM
If it as Apple Silicon, you can do a DFU restore to remove the code as well.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 11-30-2022 05:02 AM
You will need to contact Apple. They can bypass the remote lock. Be ready to provide ownership documentation for the device.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2022 09:48 AM - edited 11-30-2022 09:48 AM
If it as Apple Silicon, you can do a DFU restore to remove the code as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 12-01-2022 12:17 AM
Amazing. It worked. Thank you very much
