Posted on 03-14-2023 07:42 AM
Hi all,
I'm getting an error message when I try to register a device to Intune through Company Portal.
It says:
Couldn't add your device.
You can retry or send a report to your IT admin.
If I click "close" I see a generic error message saying:
Registration with Intune failed.
Run the item again, ensuring your computer is connected to the internet. If you still cannot connect, contact your IT department.
Details: An internal error occurred in Company Portal.
It's the first time I see it - does anyone have any idea what the cause could be?
Thank you!
Posted on 09-18-2023 02:27 AM
getting the same . anybody knows ?
Posted on 09-18-2023 08:32 AM
I was able to solve this issue in the end.
It turned out to be related to having too many devices linked to my account in AAD - apparently there's a limit after which it prevents you from registering more.
Once I deleted some old entries, I was able to login to the Company Portal.
Hope this helps.