Posted on 02-18-2015 01:05 PM
Macs in our environment are scheduled to check in every 30 minutes, but I have one that is running the same policy job 3-4 times a minute. I've temporarily disabled the policy to halt the flood, but how can I correct the check-in period on the problem Mac?
Posted on 02-18-2015 01:12 PM
What is the policy trigger and execution frequency set to, and what is the policy actually doing?
Posted on 02-18-2015 01:19 PM
Policy trigger is at startup, and Recurring Check-in which is every 30 minutes.
The policy is for our OS X 10.8 machines and ensures our required security settings are on the machine. It runs 3 pkgs, 1 script, sets management account password, and forces the computer to submit inventory to JSS. Target is Smart Computer Group containing 10.8 machines.
Posted on 02-18-2015 02:30 PM
It runs three PKGs and a script? Could you break those down further for us? Something must be creating a loop.
Posted on 02-18-2015 02:45 PM
Is the policy set to once per computer?
I've seen this behaviour when scripts are used to trigger other policies. Could one of the packages or the script contain a
sudo jamf policy -trigger (or event)
Posted on 02-19-2015 07:37 AM
Something on the machine has to be stuck or hung. I'm waiting for the user to get back to me. When I disabled the policy the machine continued to run the policy repeatedly. I re-enabled the policy as it's required by our security team so I need other machines to continue to run it.
I'll post back with what fixes it, assuming it's an issue on the Mac.
Posted on 02-19-2015 10:45 AM
This is resolved. I had the user run "killall -s -m jamf;jamf manage;jamf configurationProfile;jamf policy;jamf recon;jamf policy -trigger every30" and that got the machine back on schedule.
Posted on 02-19-2015 08:41 PM
Good to hear Robert's comments on how the following features work: [Policy trigger is at startup, and Recurring Check-in which is every 30 minutes.]
Posted on 02-19-2015 08:48 PM
cool no need to investigate the root cause then i guess.................
Posted on 02-19-2015 09:03 PM
Calum, thanks ...didn't know you caught this post. As a matter of fact let me express a quick "thanks" to you regarding the scripting on disabling system preference panes. I've been looking for a solution to this for a while now, but just now getting back around to addressing the issue when I ran across your post in Github: https://github.com/hunty1/Scripts/tree/master/Enable:Disable%20System%20Preference%20Panes
Would love to pick your brain regarding a couple of additional areas in system preferences.
Posted on 02-19-2015 10:36 PM