Posted on
12-23-2020
01:47 AM
- last edited on
03-04-2025
08:52 AM
by
kh-richa_mig
Hello,
Our machines can not pass Big Sur update in 11.1, the update stuck indefinitely on the "Preparing macOS Big Sur 11.1 Update..." .
Others with the problem? Is there a way to fix it?
Thank's
Posted on 12-25-2020 06:14 PM
We saw the same issue the day 11.1 came out.
It worked fine the following day.
Posted on 01-07-2021 12:46 AM
The problem still persists on my side on the macs enrolled in JAMF .. Indeed the process com.apple.MobileSoftwareUpdate.UpdateBrainService high on CPU all the time when I try to pass the update. My only solution is to start and run the update in safe mode for the moment.