Managing Software Updates on Non-Supervised Mobile Devices

[Ashok_A]

What are the ways to manage software updates for non-supervised mobile devices?

We have several hundred mobile devices enrolled using the UI method and would like to keep their iOS versions up-to-date. I understand that the "Update iOS Version" remote command only works on ADE/Supervised devices. Is there a way to manage software updates for non-supervised mobile devices?

[AJPinto · Accepted solution]

No, to manage OS updates the device must be supervised.

The only way to issue OS updates is with the OS update MDM command, which you note being aware requires device supervision.

Use MDM to deploy software updates to Apple devices - Apple Support

[AJPinto · Accepted solution]

No, to manage OS updates the device must be supervised.

The only way to issue OS updates is with the OS update MDM command, which you note being aware requires device supervision.

Use MDM to deploy software updates to Apple devices - Apple Support

[obi-k · Accepted solution]

It is worth enrolling them in your ADE workflow and getting them Supervised. The new DDM Software Update is working well for us so far. You'll also get other benefits with them being Supervised.

[Ashok_A]

Yes, agreed! Migrating them to ADE is the only solution